Legal & compliance.
The documents that govern use of the Garland & Zhang website and the Global Direct platform: terms, privacy, shipping and refunds, trade compliance, referrals and commissions, electronic signatures, supplier standards, accessibility, and regulatory disclosures.
These documents are working drafts prepared for review by Garland & Zhang and its counsel. Highlighted items are business decisions still to be confirmed; publication follows approval. Nothing here is legal advice.
Terms of Use
The agreement between you and Garland & Zhang for using the website and the Global Direct platform, in its current commercial phase.
POLICYPrivacy Policy
What we collect, why, who we share it with, how long we keep it, and the choices you have — for the commercial phase; a consumer notice follows with retail.
POLICYShipping & Refund Policy
Commercial-phase shipping, payment release, warranty, and refund framework — with retail policies to follow in a later phase.
POLICYTrade Compliance & Export Controls
Customs, sanctions screening, country-of-origin, and the rules we follow for cross-border movement.
POLICYReferral & Commission Terms
How introductions are logged, how commissions are earned and paid, and the anti-bribery rules that apply.
POLICYElectronic Records & E-Signature Consent
Your consent to receive records and sign agreements electronically, and how to withdraw it.
POLICYSupplier Code of Conduct
The labor, safety, environmental, and ethics standards manufacturers and suppliers must meet.
POLICYAccessibility Statement
Our accessibility targets, what we have done, and how to report a barrier.
POLICYRegulatory & Forward-Looking Statements
Free Trade Zone authorization status, company-provided information, and third-party data disclaimers.
Questions about any of these documents: robertgarland9@gmail.com, or write to Garland & Zhang, LLC · 86 Highway 294 · Murphy, NC 28906 · United States.