1. Scope
This code sets the minimum standards Garland & Zhang expects from manufacturers, producers, processors, and service suppliers whose goods or services are offered through the platform. It applies to a supplier’s own operations and to those of its subcontractors. Compliance is a condition of continuing participation.
2. Labour
- No forced, bonded, prison, or trafficked labour. No retention of identity documents or unlawful recruitment fees.
- No child labour. Workers must meet the minimum legal working age and, in any case, be at least 15 years old.
- Wages and overtime paid in accordance with local law, on time, with understandable records.
- Working hours consistent with local law; at least one day of rest in seven.
- No harassment, discrimination, or retaliation. Freedom of association and collective bargaining respected.
3. Health and safety
Safe and hygienic working conditions, adequate lighting and ventilation, protective equipment, trained workers, documented incident reporting, and accommodation that meets basic health and safety standards where housing is provided.
4. Environment
- Compliance with applicable environmental permits and laws.
- Responsible handling of waste, emissions, and hazardous materials.
- Traceability of materials on request, including origin and chain of custody, so that customs and origin claims can be substantiated.
5. Business ethics
- No bribery, kickbacks, or improper payments to any person, public or private, directly or through intermediaries.
- No false documentation: invoices, certificates of origin, test reports, and packing records must reflect the goods actually shipped.
- No counterfeit, mislabelled, or unapproved substituted goods.
- Accurate books and records; conflicts of interest disclosed.
6. Product quality and compliance
Goods must conform to the specification confirmed for the order, carry required certifications and test documentation, and meet the safety, labelling, and import requirements of the destination market.
7. Monitoring
We may ask for self-assessment questionnaires, certifications, or documentation, and may arrange an audit or a third-party inspection where a concern or a buyer requirement justifies it. Where a non-conformity is found, the supplier provides a corrective action plan with timelines. Serious or repeated breaches end the relationship.
8. Reporting
Report a concern about a supplier to robertgarland9@gmail.com. Reports are reviewed confidentially. to confirm whether G&Z wants an anonymous reporting channel and a named compliance owner before launch